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Seamless Middle East 2024: A Next-Gen Tech Expo Experience

Unveiling the Future of Technology

Dubai World Trade Centre recently played host to Seamless Middle East, a dynamic and transformative event that brought together entrepreneurs, innovators, and industry leaders. With over 30,000 annual attendees, this multi-brand exhibition showcased cutting-edge solutions across nine core threads: Seamless Payments, Seamless Fintech, Seamless Banking, Seamless Identity, Seamless Cards, Seamless Retail, Seamless e-commerce, Seamless Home Delivery, and Seamless Digital Marketing.

The conference aspect of Seamless featured an impressive lineup of 800+ speakers who delved into the latest trends, market disruptions, and technologies shaping the payments, fintech, retail, and e-commerce landscape.

Dineplan: Elevating In-Store Excellence

Amidst the buzz of innovation, Dineplan stood out as a technological cornerstone in the food and beverage (F&B) industry. This comprehensive software solution redefines the dining experience from start to finish. Let’s explore the suite of Dineplan products that empower restaurants, cafes, and eateries.

Front-of-house – POS, Waiter ordering, Contactless Dining, Online Ordering, and Queue Management System.

Back-of-house – Inventory Management, Kitchen Management
 
Reporting and Analytics – Robust tools provide valuable insights into restaurant performance, facilitating data-driven decisions and cost savings
 

DineTouch: Quick Mobile POS App: DineTouch, a mobile Point of Sale (POS) app, revolutionizes restaurant operations. Waitstaff gains freedom and flexibility.

Mobility and Flexibility: Servers take orders tableside, process payments, and split bills effortlessly using DineTouch. No more confinements to stationary POS terminals.

Seamless Order Processing: Orders transmit directly from the waiter’s device to the kitchen, minimizing errors and wait times. Efficiency matters, especially since 51% of diners say they won’t return after a negative service experience.

Learning from Live Customers

At Seamless Middle East, we immersed ourselves in live interactions with customers. These face-to-face encounters provided invaluable insights into their needs, pain points, and aspirations. Here’s how it helped us:

  • Understanding Pain Points: Conversations with restaurant owners and managers revealed common challenges—whether it’s optimizing table turnover during peak hours or streamlining order processing. We listened, learned, and brainstormed solutions.
  • Tailoring Solutions: By observing real-world scenarios, we fine-tuned Dineplan’s features. Whether it’s enhancing reservation management or refining menu updates, our interactions directly influenced product development.

         Here are some snapshots of our participation at the event. 

Seamless turned out to be a great networking opportunity for Dineplan this year. We got to get first-hand experience of interacting with customers and closely understanding their needs and challenges. We look forward to our participation in the next edition of Seamless.

Dineplan: A Unified Technology Platform for Your Business!

Dineplan is a B4B (Business-for-Business) company that collaborates with global restaurant chains to facilitate their digital transformation through its advanced restaurant technology platform.

The seamless Middle East served as a melting pot of ideas, where technology met real-world challenges. Dineplan emerged as a next-gen solution, bridging the gap between innovation and practicality. As we continue to refine our products, we remain committed to elevating in-store excellence for restaurants, retail, and beyond. The journey doesn’t end here.

In summary, Seamless Middle East 2024 was a transformative experience, and Dineplan’s suite of products played a pivotal role in shaping the future of in-store operations. Our interactions with live customers fueled innovation, and we’re excited to keep pushing boundaries. 

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